FAQ

What should I do if I have some medical concerns?
You should consult your physician before purchasing and using any sporting braces or rehabilitation accessories. Each user has a different condition, and professional physicians can address your concerns directly.

What size should I order?
If you are not sure which size to choose, please use our sizing guide located on the product detail page to help you determine which size will be the best fit for you. If you are still in doubt, simply send us a message and we can advise you on the appropriate size.

How do I wash my Bracco Product?
We recommend hand-washing all Bracoo product to maximize the durability and lifetime of your braces. Please use cold water and mild detergent to wash and hang dry afterward.

Can I place a volume order?
Please send us an email with your contact information and our dedicated sales representatives will get in touch with you as soon as possible.

Where can I find the product detail and user’s manual?
On each product page, we provide product manual and instruction video. 

Please click the “User Manual Download” button below the product feature to download more information. Also, click “Wearing Instruction Video” to learn the proper way to wear our products.


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