FAQ

What should I do if I have some medical concerns?
You consult your physician before purchasing and 
using any sporting braces or rehabilitation 
accessories. Each user has a different condition, 
and professional physicians can address your 
concerns directly.

What size should I order?
If you are not sure which size to choose, please 
use our sizing guide located on the product detail 
page to help you determine which size will be the 
best fit for you. If you are still in doubt, simply send 
us a message and we can Help you decide the 
appropriate size.

How do I wash my Bracco Product?
We recommend hand-washing all Bracoo product 
to maximize the durability and lifetime of your braces. 
Please use cold water and mild detergent during 
the wash and hang dry afterward.

Can I place a volume order?
Please send us an email with your contact information 
and our dedicated sales representatives will get in 
touch with you as soon as possible.

Where can I find the product detail and user’s manual?
Also each product page, we provide product manual 
and instruction video. 

Please click the “User Manual Download” button below 
the product feature to download more information. 
Also, click “Wear Instruction Video” to watch the how to wear steps.


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